About Us

About Us

Since 2005, The Zip Yard has been providing a professional tailoring and alteration service to customers throughout Northern Ireland, including Belfast, Armagh, Derry-Londonderry and Ballymena. With stores also located in Holywood, Bangor, Enniskillen, Larne, Newry, and Newtownards, The Zip Yard subsequently offers a wide range of quality services at an affordable price.

Whether you want trouser ‘turn-ups’, skirts shortened, hems fixed, or jackets relined, we can do all this and more. With fast turnaround times and friendly services guaranteed, we can do whatever you need to create the perfect garment – whether it’s restyling a pre-loved item, or altering a brand new piece. As Northern Ireland’s premier alteration boutique, when it comes to clothing, we have it covered.

The Zip Yard brand

Co-founded by two aspiring entrepreneurs, The Zip Yard began life on the Belmont Road in Belfast, with clear views of the famous Harland and Wolff cranes, Samson and Goliath. Keen to include some local heritage in our business branding, it’s therefore no coincidence that The Zip Yard name sounds like ‘the ship yard’. Meanwhile, our distinctive yellow and black logo was also inspired by the colouring of Belfast’s two iconic cranes.

Quick, quality tailoring

The initial idea for The Zip Yard arose after one of our co-founders experienced a dropped hem on his business suit and was told he’d have to wait a week for the work to be completed. We immediately identified a need for a quality tailoring and alteration service that offered expert services combined with a fast turnaround time, so customers wouldn’t have to wait long for minor jobs.

As a result, The Zip Yard subsequently specialises in providing efficient tailoring services within a 48-hour turnaround period where possible.

Resizing and reshaping experts

Previous market research conducted by The Zip Yard team immediately revealed that the standard European sizes prevalent on the high street don’t offer a perfect fit for many people. Meanwhile, embroidery and tailoring are skills many now lack, so we developed our business to meet the growing demand for bespoke alteration services.

Whether it’s taking in a beautiful bridal gown, up-styling a much-loved and well-worn pair of trousers or an on-line purchase that just doesn’t quite fit, our team will always take the greatest care with your garments. From fitting zips, buttons and patches, to shortening sleeves, hems and more, whatever you need, we can do it.

Our stores

With spacious open-plan layouts in almost every store and with excellent customer service and onsite changing rooms, The Zip Yard stores offer a more efficient way to do tailoring.

With our headquarters located on Stockman’s Way, Belfast, we now have a franchise of shops across Ireland and the UK, thanks to our fresh and modern approach to the clothing alterations industry. With 56 stores in total, we began franchising in 2007, moving into the Republic of Ireland in 2009 and the rest of the UK in 2011.

Each store subsequently employs approximately four to five staff, with a total employee number of 250 overall.

The Zip Yard loyalty scheme

At The Zip Yard, we believe in offering our customers a fantastic all-round experience, and with this in mind, we also run a loyalty scheme. A point is subsequently acquired for every £1 spent, with the total points accrued shown on your ticket. Once 100 points have been collected, customers can then enjoy a free £5 voucher, which has no expiry date and so can be used at any point in the future.

Regular special offers are also run throughout the year, including double points’ offers, and our computerised system will record all points collected. Every customer also receives a printed ticket with their order, as well as receiving a text message or email when their garment is ready for collection.

Gift vouchers are also available to purchase in-store, so just chat to our team for more information.

Business awards

Over the years, The Zip Yard has accumulated a number of business awards, demonstrating our ongoing commitment to excellent customer service and business development.

These include:

  • The Supreme Award Franchise of the Year 2015/2016: Awarded by the Irish Franchise Association
  • Retail Excellence Award Finalist 2015: Best Indigenous Irish Product/Franchise Woman of the Year
  • Belfast Business Awards 2012: Best Business Expansion Award
  • Best Irish Franchise 2012: Ulster Bank Irish Franchise Awards 2012
  • Ulster Bank Irish Franchise Association 2012: Franchising Woman of the Year
  • Ulster Bank Irish Franchise Awards 2011: Best Emerging Franchise/Best Franchise – The Zip Yard, Dun Laoghaire

Contact your nearest store today for more information about our clothing alterations services in Northern Ireland.

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